CTEC: About Us and What We Do.CTEC is a printer consumable manufacturing company. The company was founded in January 2008. Our main factory and head office is located in Bloemfontein, Central South Africa. We manufacture and supply Quality printer consumables, which includes both ink and laser cartridges for HP™, Samsung™, Canon™, Lexmark™, Brother™ and Xerox™ printers, to a wide array of clients.Since our inception we have become a trusted name in Bloemfontein and the surrounding areas, especially in regards to our quality and reliable generic printer cartridges and our ink and toner refills.
Your One Stop Printer SolutionOur slogan reads “Ur one stop printer solution” and we really try to live up to this statement by not only providing quality ink and toner cartridges, but also selling, maintaining and servicing printers. We often have special deals on laser printers and we can give you sound advice on what printers to purchase to minimize your costs on printing consumables without loss of quality. Check out our blog, twitter or facebook page to find specials on printers and printer cartridges. Also read more about printer maintenance and service deals.
Teamwork at the heart of CTEC successThe secret to CTEC longevity and success lies in extreme dedication and excellent teamwork. We believe that the team at CTEC is there to make a difference and fulfill our customer’s needs. Every staff member’s role is important in this process and without absolute teamwork we will not reach our company goals of providing quality products and exceptional service. Therefore, we have created an environment that we feel is conducive to getting the most from our team. We require dedication and professionalism from our staff and we are happy to say that this is exactly what we are getting from every team member. We have also set up a working environment where every worker can grow and be happy. We believe that our staff is our most valuable asset in achieving all our company goals. We truly believe that we have assembled and trained some of the best and most efficient staff in this industry. Every member of our staff knows their role and the importance that their contribution will have on delivering exceptional quality and service. Each team member from our delivery staff, members involved in building our cartridges, members involved in ink and toner refills, our printer repair staff and our sales personnel understand their contribution towards a complete team effort.
Strong Leadership EssentialEvery successful business needs strong leadership and CTEC certainly delivers in this regard. The company has been in operation for 7 years and one of the main reasons of success has been the strong leadership from both the owner Dillwyen Jones and manager Riaan Bailey. Riaan Bailey has 20 years’ experience in Sales, Marketing and Management, whilst owner Dillwyen Jones has worked in the printer industry for 18 years. Dillwyen started his printer technician apprenticeship at Nu Rib in Bloemfontein. He started working on printers when the first laser printers hit the market. Since then, he has seen major developments in the field of printers and he has built up extensive knowledge on the latest printer technology that includes the latest printers with their Wi-Fi and network capabilities. His 18 years in the industry has meant that he has built up a vast knowledge in the field where CTEC now specializes in and that is ink and toner cartridges. It is therefore suffice to say that the management at CTEC knows what he is talking about when it comes to printers and printer consumables. Dillwyen and the manager Riaan Bailey believe in building strong relationships with the customers and providing extra value through the sharing of their extensive knowledge about the product. This service orientated approach filter through to the rest of the staff from the sales team to the technical staff. We are always there to make a difference and fulfill our customer’s needs.
The CTEC DifferenceAt CTEC Bloemfontein we strive for excellence through the application of our extensive knowledge and experience in the printer and printer consumable industry, combined with our ability to grow with the ever changing and competitive market. We aim to deliver high returns on our clients’ investment while adhering to our clients’ quality expectations. Our objective is to maximize the value of our clients’ printing needs and expectations through the creative use of our knowledge, skills and experience in the following areas:
- Helping clients choose the correct printer for the correct application in order to save on consumables
- To manufacture high quality alternative printing consumables that delivers both on quantity as well as quality
- Delivering our products timeous and effectively at our client’s doorstep
Our Vision. Mission and Values
Our Vision“We offer our customers alternative printer consumables that add value to their operations by reducing expenses with high quality, trustworthy and dependable products, thus helping to increase margins, efficiency and profits.”
Our Mission StatementCTEC strives to provide integrated and innovative solutions to our clients by utilizing the latest technology, best practices and meeting recognized industry standards. Through our knowledge and significant experience in the industry, we add value to our client’s operations and build long-term business relationships that are mutually beneficial.
Our Core Values
Trustworthy and Effective ProductsOur company is managed and structured to manufacture and deliver trustworthy and effective products, even to the most challenging client requirements. This, we believe, forms the foundation for mutually beneficial long-term partnerships and will ensure that we reach our goal of adding value to our client’s processes.
Competitive pricesWe endeavor to exceed our clients’ expectations with the solutions we provide. We aim to price our products competitively and deliver it timeously within the client’s expectations, while continuously striving to reduce cost.
What Do We Specialize In?CTEC has a proven track record of successes in the field of manufacturing of toner and ink cartridges. All our cartridges undergo stringent quality controls. We also specialize in repair and service of printers.
How Can We Add Value To Your Business?Our clients’ requirements typically include:
- Providing an alternative to often highly priced original (OEM), imported cartridges.
- A solution that is cost-effective, but also trustworthy and able to compete with original cartridges in both quantity and quality.
- Sound and trustworthy advice when purchasing new printers.
- Maintaining and servicing of printers.